Junior ServiceNow Developer – AI-Assisted Development

Position Overview

Junior Service Now Developer – AI-Assisted Development

Category: Software Development/ Engineering

Main location: United States, Various

Position : J

Employment Type: Full Time

CGI is seeking a Junior Service Now Developer to support technology initiatives within a financial services environment. This role focuses on designing, developing, configuring, and maintaining Service Now applications and workflows, with an emphasis on using AI assisted development tools to improve delivery speed, code quality, and automation.

• Design, develop, configure, and maintain Service Now applications and workflows, emphasizing AI‑assisted development tools.
• Work closely with technical teams, business stakeholders, and platform owners to enhance Service Now capabilities, support integrations, and contribute to scalable solutions in an AWS‑heavy enterprise environment.
• Translate business needs into reliable technical solutions in regulated environments.

• 2+ years of hands‑on experience developing and configuring Service Now applications, modules, workflows, forms, and business rules.
• Strong understanding of Service Now scripting, including JavaScript, Glide APIs, Script Includes, Client Scripts, UI Policies, and Flow Designer.
• Experience supporting Service Now integrations with enterprise systems using REST/SOAP APIs, Integration Hub, or similar tools.
• Familiarity with AI assisted development tools and the ability to use them responsibly to accelerate coding, testing, documentation, or troubleshooting.
• Working knowledge of ITSM processes such as Incident, Problem, Change, Request, and Service Catalog.
• Experience in cloud‑based environments, preferably AWS‑heavy enterprise ecosystems.
• Ability to work in a financial services or other highly regulated environment with strong attention to security, auditability, and compliance.
• Comfortable collaborating with business users, architects, QA teams, and Dev Ops teams to deliver maintainable platform solutions.
• Strong troubleshooting skills and the ability to analyze complex workflow or integration issues.
• Good communication skills, with the ability to explain technical concepts clearly to both technical and non‑technical audiences.

• Current Service Now Developer Certification preferred.
• ITIL certification is not explicitly required, but knowledge of ITSM, ITIL, and CMDB is expected.

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.

A reasonable estimate of the current range for this role in the U.S. is $95,700.00 – $.

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs

• Amazon Web Services Cloud
• Analytical Thinking
• Artificial Intelligence
• Dev Ops
• Java Script
• Quality assurance
• Service Now

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_ You will need to reference the Position  the position in which you are interested.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of U.S. government security clearance held.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support merit based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case.