Senior Manager , Operations Improvement, Facility

Senior Manager I, Operations Improvement, Facility

385 Callaway Church Rd Lagrange, GA  R-2535009 $ 116,000 - $174,000/yr Regular/ Permanent Salaried

Join a team that sits at the center of business execution—turning strategy into clear plans, scalable processes, and high-quality digital content that helps associates and stakeholders move faster. In this role, you'll lead and support projects at multiple sites/clusters and improvement programs end-to-end, removing blockers, driving adoption, and ensuring initiatives land smoothly across the business.

Drive the execution of multiple business plans and projects by identifying customer and operational needs, setting priorities, removing barriers, and measuring progress against performance standards.

Lead and develop associates by hiring/selecting, training, mentoring, assigning work, setting expectations, providing feedback, and recognizing performance to build a strong, team-based environment.

Evaluate the effectiveness of plans, programs, and initiatives by partnering with stakeholders, gathering input, and applying improvements to increase efficiency and cost-effectiveness.

Manage multiple projects by defining scope, deliverables, milestones, timelines, and governance; tracking changes; managing risks/issues; monitoring budgets; and providing routine status reporting and presentations.

Lead content management initiatives by prioritizing requests, building and maintaining tools/templates/resources, guiding platform best practices, and ensuring content quality and governance alignment.

Improve processes and drive behavior change by analyzing performance baselines, simplifying workflows, developing sustainable solutions, aligning cross-functional partners, and managing post-implementation improvements tied to metrics.

Have strong program/project management expertise, including scope definition, timeline and milestone management, risk/issue resolution, stakeholder communications, and executive-ready reporting.

Bring experience with process improvement and change management—using data to identify gaps, simplify workflows, and drive adoption across cross-functional teams.

Understand content governance and digital communications, with the ability to build scalable tools/templates and maintain quality standards across platforms.

Are a people leader who develops talent through coaching, clear expectations, feedback, and recognition—building a high-performing, inclusive team culture.

Communicate with clarity and influence—able to align diverse stakeholders, translate complex work into actionable plans, and deliver outcomes in a fast-moving environment.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business or related field and 3 years' experience in retail operations, content development, project management, or related area OR 5 years' experience in retail operations, content development, project management, or related area.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Developing and delivering training, Master's degree in Business Administration, Project Management Certification, Retail consulting., Six Sigma certification, Using Microsoft Office.., Working with cross-functional teams

385 CALLAWAY CHURCH RD, LAGRANGE, GA , United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.