Direct Support Professional

Summary

• Position Type:
  Non-exempt, full-time or part-time, hourly role.
• Scope of Role:
  • Responsible for providing direct support within a single program or unit, typically supporting 4‑6 individuals in residential settings or up to 10 individuals in periodic programs.
• Key Responsibilities:
  • Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, and skill/behavioral development.
  • Assist with daily activities: personal care, housekeeping, recreational activities, transportation, community integration, shopping, citizenship, and other activities of daily living.

• Direct Support:
  Provide assistance in accordance with individual service or program plans; support socialization, behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other daily living activities.
• Records:
  Accurately document progress and activity; review logs to stay abreast of changes in service plans; maintain confidentiality.
• Management of Individuals’ Assets:
  Make cost‑effective and appropriate purchases within the individual’s budget and based on their choice or preference.
• Relationships:
  Maintain healthy and professional relationships with individuals, friends, families, guardians, case managers; greet family members and other visitors; implement Sevita Customer Service Standards.
• Reporting:
  Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents in accordance with Sevita policy and external requirements.
• Rights:
  Maintain confidentiality, respect the rights of persons being served per the bill of rights; practice universal precautions; assist individuals in exercising their rights.

• Appointments:
  Accompany individuals to medical appointments as needed; relay orders and information to and from medical providers.
• Medications:
  Accurately administer or support self‑administration of medication; document delivery; promptly report errors; maintain security of controlled medications and supplies.
• General Health Care:
  Monitor individuals’ health; document concerns; communicate with nurse or supervisor as appropriate; call 911 in emergencies; follow individual health care directives.
• Medical Supplies and Equipment:
  Follow procedures for utilizing medical equipment; report malfunction or disrepair.
• Meal Preparation:
  Prepare or support individuals in preparing food per planned menus and individual choice; know special diets and prepare accordingly; monitor mealtime and implement dining plans.

• Training:
  Attend orientation and ongoing training; participate in monthly staff meetings.
• Employee Scheduling:
  Work scheduled hours; arrive on time; remain on shift until replacement arrives; notify supervisor in advance when unable to work as scheduled; may fill in for other shifts when required without causing unapproved overtime.
• Teamwork:
  Work cooperatively with others; value others’ contributions; be courteous; communicate openly; listen; show respect to others.
• Workplace Safety:
  Play a role in developing and maintaining a safe workplace; comply with all safety policies and procedures; report unsafe hazards to supervisor and participate in safety training.

• Vehicles:
  Transport individuals into the community; drive safely and in accordance with local laws; use safety equipment such as seat belts, lifts, and wheelchair ties; report accidents to authorities and supervisor immediately.
• Housekeeping:
  Perform daily and seasonal housekeeping as directed; maintain a neat, clean, and safe environment; report hazards or safety concerns.
• Maintenance and Repair:
  Monitor environmental safety; perform minor repairs such as changing light bulbs; conduct yard maintenance including walkways and snow removal; report equipment or facilities needing repair to supervisor or maintenance personnel.
• Safety:
  Check water temperature when assisting with bathing; participate in safety drills; protect individuals in emergencies.

• Perform other duties and activities…