Lab Svcs Specialist SP SG WG

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Day (United States of America)

Under the supervision of the Laboratory Manager, Assistant Manager or Supervisor, performs technical and non-technical duties within the Laboratory service areas on the hospital campus. The LSSS II is fully proficient in their area of expertise and will serve as an expert / lead in their assigned area. Performs all functions that relate to obtaining or processing patient specimens while maintaining customer confidence and satisfaction.

Accuracy:
Maintains acceptable accuracy in-patient, quality assurance, proficiency and competency testing.

Critical Thinking:
Uses knowledge and experience to evaluate and investigate specimen problems that arise.

Job Knowledge:
Maintains current personal training, education and practice of policies and procedures.

Productivity:
Practices organizational skills for efficiency of time, materials, cost and availability of lab data

Communication:
Practices information monitoring, investigation, resolution and hand-off to team members.

• Performs responsibilities of a Lab Support Services Specialist (May or may not include Phlebotomy):
• Will take on lead duties in the absence of the supervisor or manager.
• Technical / HIS / LIS-Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality.
• Customer Service Support-Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times.
• Specimen receipt and processing-Handle all patient specimens appropriately for tests indicated.
• Phlebotomy
  - Maintain Phlebotomy competency if appropriate for the department working in.
• Education and training for new employees-Responsible for assisting in orientation and training of new staff for the department.
• Modular Pre-Analytics System and Storage Unit (if Required)
• Key Operator for the Pre-Analytics and Storage Unit
• Monitors and identifies system monitor functions
• Thorough knowledge of Pre-Analytics computer functions and specimen location
• Thorough knowledge of each Pre-Analytics module and their function
• Responsible for performing daily maintenance for Pre-Analytics module and all components
• Complete understanding of processes for the Pre-Analytics module
• Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit.
• Follows up with contacting service for further instructions.
• Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit.
• Outpatient Registration (if Required)
• Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required. Follows all Medicare regulations for testing eligibility.
• Ensures accurate information is captured in multiple registration systems (Wellstar HIS)
• Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician and office staff to ensure accuracy.
• Ensures activity is recorded
• Ensures all stats are sent to the laboratory within time guidelines.
• Microbiology Processing (if Required)
• Performs all aspects of specimen processing including reporting and resolving specimen problems
• Prepares media and supplies for…