Retail Team Leader; GA, Lagrange

Position: Retail Team Leader (GA, Lagrange)
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Retail Team Leader (GA, Lagrange)

GA, La Grange

About the Role

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking a Retail Team Leader to support our retail merchandising operations at the branch or division level. The Retail Team Leader plays a key role in supporting retail route operations, ensuring merchandising excellence, and maintaining the highest standards of customer satisfaction and compliance.

This position acts as a relief retail merchandiser during vacations, training, and open routes while helping train and coach team members to deliver best-in-class service and execution.

What Five Star Has To Offer

* Paid vacation after 6 months.

* Seven paid holidays after 90 days.

* 401(k) retirement savings plan with company match.

* Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

* Voluntary FSA, life insurance, and short/long-term disability options.

* Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Key Responsibilities

* Assist the Retail Team Manager and division leadership with daily retail route operations, ensuring service quality, compliance, and profitability.

* Provide coaching, training, and feedback to retail merchandisers, promoting consistent execution of company standards.

* Fill in for open or vacation routes, ensuring uninterrupted service and customer satisfaction.

* Load, deliver, and merchandise a variety of products including beverages, snacks, coffee, and fresh food items to client locations.

* Verify orders, reconcile variances, and follow operational procedures to maintain accurate delivery and inventory records.

* Execute all plan-o-grams, promotions, and retail initiatives as directed by corporate and regional leadership.

* Replenish, rotate, and display products following company SOPs and FIFO (first-in, first-out) standards.

* Maintain freshness and quality of perishable products by following proper refrigeration and temperature control guidelines.

* Clean, sanitize, and maintain all vending and micro-market equipment, displays, and checkout areas.

* Collect and reconcile cash and coin collections from vending and market locations while maintaining strict accuracy and security.

* Monitor product inventory, reorder items as needed, and ensure adequate stock levels for all assigned accounts.

* Conduct minor equipment maintenance such as filter replacements, cleaning, and bulb or paper changes.

* Maintain assigned company vehicles in a clean and safe condition; perform daily inspections and follow all DOT and company fleet policies.

* Support customer retention through excellent communication, timely service, and professionalism.

* Adhere to all company safety, loss prevention, and cash-handling policies.

* Promote and maintain a safe and compliant work environment; report any unsafe acts or conditions immediately.

Required Qualifications

* High school diploma or GED and two years of retail operations, merchandising, or route experience; or equivalent combination of education and experience.

* Valid driver's license and clean driving record.

* Must be able to consent to a drug screen and pre-employment background check.

* Must be able to lift 50 pounds.

* Ability to lift, bend, stoop, and reach throughout the route.

* Must be 21 to meet DOT requirements.

Preferred Qualifications

* Merchandising experience.

* Route/ DOT experience.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Location - GA, LaGrange - GA - 1001 Longley Place