Stock Associate

About the Job

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. They make eye contact, smile, greet all Customers in a courteous and friendly manner, treat fellow Associates with respect, efficiently follow all company best practice standards as outlined in all work centers, maintain a clean work area at all times, and ensure proper merchandise presentation.

Retail Associates are expected to be engaged in these tasks during all working hours and may perform a range of functions in all areas of the store as business needs require. Additional tasks may be requested in specific situations to help achieve our Customer service and operational goals.

• Safety is the number one priority; practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment, keep egress clear, and report any unsafe conditions to Store Leadership.
• Treat all Customers and Associates with respect and courtesy; greet customers with eye contact, a smile and a hello, and thank them with every transaction.
• Assist customers with merchandise and answer questions in a polite and knowledgeable manner; handle all customer issues courteously and call Store Leadership when needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintain a professional appearance and adhere to the Company’s dress code.
• Perform daily sizing and recovery per company best practices to keep the store neat, clean, and organized.
• Expedite newly received merchandise receipts to the sales floor with urgency and merchandize per monthly presentation guidelines.
• Understand the Loss Prevention Awareness program, the Shortage Highway, and, where applicable, the Store Protection Specialist position and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions, safeguard confidential information, cash, credit card information, and merchandise.
• Follow Mark‑Out‑of‑Stock policies, properly process merchandise, and notify Store Leadership for disposals.
• Follow all cash, check, charge card, refund, void, and offline procedures; maintain accuracy when handling bankable tenders.
• Show a sense of urgency to efficiently perform the role and maximize productivity by executing store best practices and minimizing steps in workflow.

• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

• Use all store equipment, including PDTs, registers, and PCs.
• Stand, walk, and move around the store up to 100% of working time.
• Bend at the waist, squat, kneel, climb, carry, reach, and stoop regularly.
• Occasionally push, pull, and lift more than 25 pounds.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• Stockroom shifts may require pushing, pulling, and lifting more than 20 pounds.
• Work remotely:
  No.
• Job type:
  Full‑time, Part‑time.
• Pay: $13.00–$15.00 per hour.

• Employee discount.
• Schedule options:
  Day shift, Night shift, Weekend availability.
• Holidays:
  Monday to Friday.
• Work location:
  
  One location.