Norican Lead Regional Account Manager - Aftermarket

US Lead Regional Account Manager - Aftermarket

We are seeking a Lead Regional Account Manager to serve as the primary commercial owner for corporate, multi-site, and strategic aftermarket customers, ensuring consistent account strategy, executive engagement, and cross-site coordination across Norican brands.

• Sales & Business Development:
  Develop and implement sales strategies to drive growth in the aftermarket parts and service sector.
• Team Leadership:
  Provide day-to-day leadership to Regional Account Managers.
• Customer Relationship Management:
  Build and maintain strong, long‑lasting relationships with key customers.
• Territory & Pipeline Management:
  Maintain a robust pipeline of business prospects and effectively manage sales opportunities within the territory.
• Reporting & Analysis:
  Generate reports on pipeline progression, market trends, and forecasts for senior management.
• Collaboration & Internal Support:
  Coordinating with internal teams (purchasing, project management, engineering, finance) to meet customer needs and maximize revenue.
• Product & Market Knowledge:
  Develop in-depth knowledge of the company's aftermarket parts, machine upgrades and service offerings.

• Educational Background: A bachelor's degree is preferred or comparable work experience in related field.
• Experience:
  
  7+ years experience in industrial B2B sales or aftermarket sales experience preferred. Demonstrated success managing strategic, corporate, or multi‑site customer accounts.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office, CRM required with AX preferred;
  Valid Driver's License with good driving record.

• Acquire new customers (conquest accounts) and expand share of wallet.
• Develop and execute strategic account plans for top‑tier customers, including penetration, retention, and share‑of‑wallet growth.
• Personally engage with senior customer stakeholders, from plant leadership through C‑suite.
• Develop, manage, and report on KPIs related to the Aftermarket OS Sales team.
• Supervise team by managing activities, resources, and responsibilities in conformance with established policies, practices, and procedures.
• Mentor team members on consultative selling and value‑based positioning.
• Lead executive‑level customer meetings and commercial negotiations.
• Establish visit cadence and coverage models for regional and corporate accounts.
• Ensure CRM data accuracy for accounts, equipment, opportunities, and sales activities.
• Provide consolidated weekly activity reports, forecasts, and customer insights.
• Support solution‑based proposal development for complex, multi‑site customers.
• Mentor team members on consultative selling and value‑based positioning.
• Ensure accurate pipeline management and forecasting across the team.
• Establish and enforce consistent sales processes, forecasting rigor, and CRM standards.
• Organize and plan daily sales activities and visits to ensure comprehensive territory coverage.
• Utilize CRM systems to track customer engagement, sales activities, and revenue targets.
• Collect and analyze customer feedback to improve product offerings and service delivery.
• Effectively communicate with assigned inside sales representative, engineering, applications, service technicians, other Norican brand representatives in daily and long‑term strategic plan to grow the business.
• Understand customer needs and market dynamics to effectively position products and services.
• Gather and maintain information about the customers, prospects and equipment within the territory in the company CRM system including any required tasks as assigned.
• Provide weekly activity reports, weekly itineraries, on‑time submittal of expense reports, prepare and achieve regular territory forecasts.
• Conduct regular customer visits, both in‑person and virtually, to assess needs and provide support.
• Present machine upgrade and parts replacement proposals that are solution‑based for clients from all levels (C‑suite to machine operators).

• Paid Time Off - Vacation, Sick & Holidays
• 401k with Company Match and company contribution
• Successful Global Team and opportunity to work globally
• We invest in your talent and provide service awards and…