Inside Sales Representative; Industrial Parts ( Hybrid

Job Description

• Coordinate activities between customer accounts, regional sales, service representatives, and internal departments.
• Build and maintain strong customer relationships to understand needs and provide solutions.
• Follow up on quotes and customer inquiries to drive order conversion.
• Maintain accurate records of customer interactions and sales activities in CRM.
• Develop strong product knowledge to support customer needs.
• Generate sales orders for aftermarket parts in coordination with outside sales.
• Maintain and update CRM database for assigned accounts.
• Prepare cost estimates and follow up on pricing requests.
• Handle customer complaints, returns, and adjustments in a timely manner.
• Assist in resolving accounts receivable issues.
• Perform additional duties and special projects as assigned.

• Bachelors degree preferred.
• Minimum 2 years of experience in a related field (industrial parts preferred).
• Proficiency in Microsoft Office and CRM systems.
• Strong verbal and written communication skills.
• Customer-focused mindset with relationship-building ability.
• High emotional intelligence and interpersonal awareness.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Resilience and ability to handle rejection.
• Effective time management and organizational skills.

Join our team to coordinate activities between customer accounts, regional sales, service representatives, and internal departments; build and maintain strong customer relationships; follow up on quotes and customer inquiries to drive order conversion; maintain accurate records in CRM; generate sales orders; handle customer complaints and returns; assist in resolving accounts receivable; and perform additional duties and special projects.

Salary Type: Annual Salary

Salary Min: $55,000

Salary Max: $60,000

Currency Type: USD