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Customer Service Rep Bilingual Event Manager / Planner HelpDesk/Support

Lux Spa Desk Agent: Guest Concierge & Retail Upsell

Job in Laguna Beach, Orange County, California, 92652, USA
Listing for: Montage Hotels & Resorts
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel company is seeking a Spa Desk Agent in Laguna Beach, CA. The ideal candidate will provide exceptional service during spa check-ins and reservations, support retail revenues, and work as a team player in a dynamic environment. Candidates should have 2-3 years of customer service experience, a high school diploma, and proficiency in Microsoft Office tools. This role involves physical activity, including standing for long periods and lifting, to ensure guest satisfaction in a luxury spa setting.
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