Insurance Customer Service Account Manager
Listed on 2026-08-22
-
Customer Service/HelpDesk
Customer Service Rep -
Sales
Job Description
Join us and grow your career to new heights. Michael Geffre-Farmers Insurance Agency in LAGUNA BEACH, California, is looking for a confident, experienced Insurance Customer Service Representative to join our agency as a Account Manager
in our Customer Service Department
. In this role you will lead our customer service team in providing exceptional customer service to our clients and addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience and lead others to do the same.
If you are ready to make a change in your life and are looking to join a company that cares about both ourcustomersandyou,
apply today!
- Paid Time Off (PTO)
- Mon-Fri Schedule
- Career Growth Opportunities
- Hands on Training
- Evenings Off
- Pay Raise Opportunity
- Team Meetings and Mentorship
- Paid Sick Leave
- Hand on Training
- Bonus Opportunities
- Weekends Off
- Evenings Off
- Paid Holidays
- Holidays Off
- Free Coffee
- Office Birthday Lunches
- Professional Fun Environment
- Flexible Schedule
- Monthly Team Appreciation Lunches
- Provide exceptional customer service and support.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provides on-going support to insurance clients as needed.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Ability to multitask effectively throughout daily workflow.
- An Active California Property & Casualty insurance license Is Required
- Minimum 1+ years of Insurance Agency Experience
- Be a great self-starter with a sense of urgency.
- Excellent Communication/interpersonal skills.
- Works well with other employees and is a team player with a positive attitude.
- Display leadership competencies, including ability to delegate, engage, and inspire others.
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