Dispatcher - Laguna Hills

Full-Time Tow Truck Dispatcher (Morning Shift)
Pay

$18 - $20 per hour

Full-Time

• Morning
  
  Shift: 6:00 AM – 3:00 PM

• Overtime available

• Weekend and holiday availability preferred

• Fluent in English

• Reliable transportation to and from work

• Strong customer service and communication skills

• Ability to multitask in a fast-paced environment

• Basic computer and phone skills

• Towing industry experience is a plus

• Knowledge of Southern Orange County and Inland Empire is a plus

• Bilingual or multilingual candidates are encouraged to apply

We are a growing towing company seeking a dependable and detail-oriented Tow Truck Dispatcher to join our team. This position plays a critical role in coordinating drivers, assisting customers, and ensuring efficient dispatch operations throughout Southern Orange County and the Inland Empire.

• Answer incoming service calls and dispatch tow truck operators

• Coordinate and monitor driver locations and job status

• Communicate with customers regarding service updates and estimated arrival times

• Maintain accurate records of calls, dispatches, and completed services

• Work closely with drivers to ensure efficient routing and customer satisfaction

• Handle multiple calls and priorities while maintaining professionalism

We are looking for candidates with a positive attitude, strong organizational skills, and a commitment to excellent customer service. The ideal candidate is reliable, calm under pressure, and able to communicate effectively with customers, drivers, law enforcement agencies, and roadside assistance providers.

• Paid training

• Opportunities for advancement

• Overtime opportunities

• Fast-paced and rewarding work environment