Part-Time Billing & Accounts

Part-Time Billing & Accounts

Creative STEAM Academy
· On Campus
· Laguna Woods, CA

Part-Time
· Monday, Tuesday, Thursday & Friday
· 8:30 AM–12:30 PM

Creative STEAM Academy is a hands‑on homeschool learning center serving TK–12th grade students. We are looking for a detail‑oriented, organized, and reliable Billing & Accounts Specialist to support our daily financial operations, family billing, charter school invoicing, and account reconciliation.

This position is ideal for someone who is confident with billing systems, enjoys problem‑solving, communicates professionally with families, and can keep accounts accurate, organized, and up to date in a fast‑paced school environment.

Entry Level Billing & Accounts will be responsible for managing student account balances, creating and sending invoices, applying payments and charter school funding, monitoring failed or returned payments, and communicating with families regarding outstanding balances. This role also includes preparing and submitting invoices to charter schools, tracking funding, reconciling accounts, and helping maintain clear billing procedures.

The ideal candidate is highly detail‑oriented, professional, tech‑savvy, and comfortable handling sensitive financial information with discretion and accuracy.

• Generate and send monthly invoices to families accurately and on time
• Create invoices for tuition, programs, camps, fees, and other billable services
• Charge family accounts and securely process payments
• Monitor failed payments, returned payments, overdue balances, and outstanding invoices
• Notify families promptly and professionally regarding failed payments, returned payments, or unpaid balances
• Apply incoming charter school funds to the correct student accounts
• Track monthly charter school funding and out‑of‑pocket tuition payments
• Create, submit, and reconcile monthly invoices for charter schools
• Ensure charter school invoices follow each charter’s billing requirements and deadlines
• Review family accounts regularly to assess balances and correct billing issues
• Maintain accurate records of billing activity, payments, communications, and account updates
• Communicate with families by phone and email regarding balances, payment options, and account concerns
• Assist in creating and maintaining policies and procedures for billing, payment plans, scholarships, financial aid, and account collections
• Support account reconciliation and help identify billing discrepancies
• Help improve billing systems, processes, and overall efficiency

• Prior experience in billing, accounts receivable, bookkeeping, collections, school billing, medical billing/coding, or a related field preferred
• Strong attention to detail and accuracy
• Excellent customer service and communication skills
• Comfortable making phone calls and sending professional emails regarding sensitive financial matters
• Strong computer skills and ability to learn billing, payment, and school management platforms
• Ability to work independently and stay organized
• Ability to manage multiple accounts, deadlines, and billing requirements
• Professional, discreet, and trustworthy with confidential financial information
• Problem‑solving mindset and ability to improve processes
• Experience with charter school billing, school tuition billing, Brightwheel, Procare, Quick Books, or similar platforms is a plus

The ideal candidate is someone who is organized, dependable, detail oriented, proactive, and comfortable taking ownership of the billing process. This person should be able to communicate kindly but firmly with families, keep accounts current, and ensure that invoices, payments, and charter funds are handled accurately and on time.

We are looking for someone who can bring structure, consistency, and efficiency to our billing systems while maintaining excellent relationships with families and charter partners.

Monday, Tuesday, Thursday & Friday

8:30 AM–12:30 PM

Part‑time

In person at Creative STEAM Academy, Laguna Woods, CA

Please submit your resume and a brief introduction sharing your billing, accounts receivable, bookkeeping, or collections experience. We are especially interested in candidates who are detail‑oriented, organized, and experienced in managing invoices, payments, and account reconciliation.