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Front Desk Agent
Job in
Lahaina, Maui County, Hawaii, 96761, USA
Listed on 2026-06-06
Listing for:
Marriott Vacations Worldwide
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
English Customer Service -
Hospitality / Hotel / Catering
Job Description & How to Apply Below
Checks Owners/guests into their villas for their stay and reviews property amenities, services, hours of operations, and local areas of interest and activities;
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues;
Identifies and explains room features to guests;
Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction;
Answers telephone calls and routes calls to the proper department as applicable
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