PBX Operator
Job in
Lahaina, Maui County, Hawaii, 96761, USA
Listed on 2026-09-21
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-09-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service, Bilingual
Job Description & How to Apply Below
Answer, record, and process guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.;
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.;
Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department, and follow up with guest to ensure their request has been resolved to their satisfaction.;
Provide information to guests about room features, property amenities, and local areas of interest.;
May process room service orders, answer questions on menu selection, and record transactions in point-of-sale system.
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