Houseperson - Kahana Falls Resort

Job Summary To ensure guest satisfaction and safety by providing efficient and courteous servicing of guest requests and maintaining guest service and public areas in good repair Maintain maximum cleanliness by wise and efficient use of tools and supplies Reports to Supervision Received Manager Suzie Moore Direct Supervisor Vernon Kanaha Indirect Reporting Relationship Agnes Erorita Job Expectations 1 Abides by established policies and procedures house and departmental rules safety rules grooming codes and security procedures When approached extend the Aloha Spirit to all owners and guests 2 Reports any damage theft and discrepancies of resort or guest property and supplies immediately to the supervisor 3 Reports immediately to supervisor and submits as soon as feasible all found articles 4 Exercises correct safety measures when using any equipment and tools 5 Uses only cleaning supplies and implements designated by supervisor 6 Maintains all equipment and tools in a clean and workable condition stores all properly 7 Adheres to scheduled work hours Is punctual in reporting and gives notice to supervisor if heshe cannot meet schedule to ensure person hour coverage as arranged 8 Follows any change in schedule as directed by the supervisor on duty Essential Functions 1 Assists guests with transport of luggage food and possessions as requested between rooms and to and from the lobby 2 Alerts supervisor andor front desk of any suspicious persons in the guest area 3 Stays in constant communication with supervisor via pagers telephone and work orders 4 Reports to supervisor all maintenance deficiencies encountered in work areas 5 Stocks linen cart at beginning of the shift and keeps cart neat and clean 6 Keeps all trash picked up in working and public areas;

keeps planter boxes clear of trash and water 7 Responsible for hisher maintenance of uniforms and nametag 8 Operates washers and dryers by department standards and methods 9 Vacuums all carpeted public and services areas including wall ceiling fixtures or other areas requiring the use of vacuum Maintains cleans and extracts moisture from all carpeting as required 10 Keeps linen and storage closets neat and clean Return all extra items from the linen closet to the storage closet Restocks all linen closets with toilet paper paper towels Kleenex etc 11 Transports clean or soiled linen to and from rooms and housekeeping 12 Upon check out gives guest units including kitchens general cleaning as instructed 13 Attends meetings to maintain favorable working relationships among company employees Promote maximum morale productivity and efficiency 14 Washes all Mirrors and Windows in rooms as needed 15 Sweeps and mops unit floors 16 Performs other duties as required Knowledge Skill and Experience 1

Minimum Education or substitute experience required High school diploma or equivalent2 Minimum Experience required 1 year in a related field3 Skills Required Must have good oral and written communication skills

Excellent interpersonal skills

Ability to multi task New Hire Bonus Program Kahana Falls Resort is excited to offer a New Hire Bonus Program to all newly hired team members Heres how it works 150 after completing 30 days of employment 350 after reaching 90 days of employment 500 after 120 days of employment This totals a 1000 bonus for those who successfully complete all required milestones