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Guest Experience Leader - Elevate Reservations & Service

Job in Lahaina, Maui County, Hawaii, 96761, USA
Listing for: DeKalb Health
Full Time position
Listed on 2026-07-30
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Guest Services, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 80000 - 87000 USD Yearly USD 80000.00 87000.00 YEAR
Job Description & How to Apply Below

Trilogy Excursions is seeking a Guest Experience Manager in Lahaina, Hawaii to lead our Reservations & Guest Experience Team and deliver world-class service from the first inquiry.

You will coach a high-performing hospitality team, improve booking conversions, and partner with Sales, Marketing, Operations, and Finance to ensure a seamless guest journey across channels. Join us to create lifelong memories for guests in one of the most beautiful places in the world.

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