Assistant General Manager | Resort at Papakea
Listed on 2026-08-29
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Hospitality / Hotel / Catering
Guest Services, Hotel Management
Assistant General Manager | Resort at Papakea
As the Assistant General Manager at The Resort at Papakea, you'll serve as a key operational leader, partnering with the General Manager to deliver exceptional experiences for owners, residents, guests, and team members. You'll oversee daily resort operations, lead and inspire high-performing teams, foster strong owner relationships, and support the AOAO Board all while ensuring the highest standards of service, quality, and operational excellence.
- Eligibility of perks is dependent upon job status
- Salary Range: $105,000 to $110,000 DOE
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits
- Medical, Dental, Vision, Disability, 401K - HSA/FSA Plans
-with employer contribution - Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
The Perks
- Eligibility of perks is dependent upon job status
- Salary Range: $105,000 to $110,000 DOE
- Incentive Eligible
- Cellphone Allowance
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits
- Medical, Dental, Vision, Disability, 401K - HSA/FSA Plans
-with employer contribution - Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight‑knit, inclusive, values‑driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us.
We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
- Partner with the General Manager to oversee the day-to-day operations of the property, ensuring exceptional service for owners, residents, guests, and team members.
- Provide leadership and operational oversight for Front Office, Grounds, Engineering, Security, and other operational departments as assigned.
- Serve as Manager on Duty, maintaining a visible presence throughout the property and responding to operational needs, guest concerns, owner requests, and emergencies.
- Ensure resident, owner, and guest concerns are resolved promptly and professionally, utilizing effective service recovery techniques when appropriate.
- Perform front desk and guest service duties as needed, including check-in, check-out, and issue resolution during peak business periods.
- Ensure all safety, security, and emergency procedures are followed, partnering closely with the Security and Engineering teams to maintain a safe environment.
- Conduct regular property inspections to ensure buildings, common areas, recreational amenities, and grounds are maintained to the…
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