Closing Specialist

Marriott Vacations Worldwide -  - Responsibilities:
Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.;
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.;
Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).;
Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.;
Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.;
Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.;
Guest experience and company standards:
Welcome and greet guests and anticipate and address their needs.;
Interact with colleagues and guests professionally and promptly.;
Contribute to team goals.;
Always follow company policies and safety procedures.