Security Officer

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Exemplify the image of “Aloha” while assisting guests in accordance with Outrigger polices and procedures. As a primary member of the Safety & Security team, you will be responsible for both Guest and Host Safety through routine patrols, comprehensive investigations, and thorough report writing.

• Maintain a good standing with the "Hawaii Board of Private Detectives and Guards" by having a Valid Hawaii State Guard Card at all times.
• Maintain valid First aid and CPR certifications through a reputable instructor lead agency.
• Follow and enforce all Outrigger Safety & Security Department polices and procedures.
• Complete required shift reports and maintain confidentiality of all loss prevention documents.
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties.
• Patrol all areas of the property and assist guests with room access.
• Monitor security feeds and conduct daily physical hazard inspections.
• Respond to accidents and assist guests/employees during emergency situations.
• Defuse guest disturbances and escort from the property if necessary.
• Performs other reasonable job duties as requested by Supervisors.
• Active Hawaii Guard Card & Drivers License.
• CPR/AED & First Aid certified highly recommended.
• Must be able to work a variable schedule, including complete weekend, overnight, and holiday availability.

• Base pay starts at ($26.78/hour)
• Health Insurance (Dental, Medical, Prescription, Vision)
• Paid Holidays, Sick, Vacation and Medical Leave
• Retirement Plan (401K)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates
• And many opportunities for growth through our training and development programs!
• * please note that benefits may vary depending on position or property

Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE The OUTRIGGER Way It also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe.

For more than 75 years, OUTRIGGER has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Come Be Here’ with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program – a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER’s multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER®, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton®.

Find out more at  or visit @OUTRIGGER Resorts on Facebook, Instagram and Twitter.