Merchandiser, Retail

Overview

Overview Level
99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges to mental logic puzzles, and everything in between. Each challenge is quick—just 1 to 4 minutes—and Players can do the same room over and over again, or they can move on to something new.

Like a video game, Players earn rewards, climb the leader board, and make progress – each time a Player comes back, the game remembers where they left off.

Alongside the games, Level
99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level
99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, and King of Prussia, PA. Level
99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit  for more details.

• Line Planning and Forecasting:
• Maintain and update the master SKU plan, keeping track of what is launching, what is retiring, and what needs replenished
• Forecast product demand based on sell-through, player feedback, and seasonal trends to ensure accurate production quantities and minimize excess inventory
• Own par-level strategy and make recommendations on replenishment quantities and timing
• Track product lifecycle phases(Core, Limited, Seasonal, Drop, Retired) and recommend transitions based on performance and inventory position
• Support costing, pricing, and margin tracking for all active and upcoming SKUs
• Own the product launch tracker from factory PO to retail launch, maintaining coordination with the Production Designer for art and asset readiness
• Keep the merch calendar current including approvals, handoffs, photo shoots, and launch dates

• Shopify and Systems:
• Own product setup in Shopify including images, descriptions, pricing, tags, and collections
• Keep Shopify and POS in sync with clean data and accurate stock levels
• Own the reorder process from analysis to PO creation, working with factories on quantities, timing, and production updates. Partner with Supply Chain to manage inbound routing and delivery schedules
• Partner with Marketing to make sure photography, copy, and product pages match brand standards
• Build and maintain simple reporting dashboards to monitor performance, conversion, and inventory health

• Retail Presentation and Planograms:
• Develop and maintain store planograms in partnership with Construction & Design and Retail Operations
• Ensure product placement, signage, and visual presentation align with brand intent
• Prepare launch kits, signage templates, and product setup documentation for retail teams
• Request and review photo submissions and store feedback regularly to confirm accurate setup and product presentation

• Performance and Replenishment:
• Review sell-through reports weekly to identify wins, risks, and reorder opportunities
• Manage reorders directly with factories, working with Supply Chain to align inbound timing and logistics
• Prepare monthly performance summaries by store and category for leadership and FP&A
• Recommend markdowns or product swaps based on product age, seasonality, and margin targets

• Cross-Functional Coordination:
• Support the Head of Merchandise by coordinating across Product Development, Supply Chain, Finance, Retail Operations, and Creative
• Maintain trackers, calendars, and communication across teams to ensure clear accountability and deadlines
• Gather and organize inputs for pre-launch and post-launch reviews, summarizing results and feedback for leadership
• Assist with new store openings by preparing product setup files, planograms, and launch materials

Level
99 is an E-Verify employer.

• Proven experience in merchandising, planning, or retail operations within consumer products, lifestyle, or apparel
• Hands-on experience running e-commerce or retail product catalogs (Shopify preferred).Experience with line planning, lifecycle management, and assortment…