Communications Officer

The McNeese University Police Department is accepting applications for a Communications Officer 1, 2, or 3, depending on the level of experience of the selected applicant.

At McNeese State University, our mission is to deliver a life-changing higher education experience by fostering a dynamic teaching and learning community committed to excellence with a personal touch.

McNeese offers excellent benefits to include retirement with LASERS, comprehensive insurance through Blue Cross Blue Shield of Louisiana, accrual of sick and vacation leave, 14 paid holidays per year, tuition reduction program for employees and qualified dependents, and many other supplemental benefit programs.

This position supports the University Police as a dispatcher who receives and transmits information according to requests using telecommunication equipment to ensure timely responses.

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

• Six months of experience in transmitting and receiving messages by radio or in administrative services.
• Six months of training in a business or clerical-related curriculum in a business school or technical institute.
• Fifteen semester hours of college training.

• All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
• An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Receive and respond to informational requests by officers/agents.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.
• Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
• Maintain proper record keeping and update desk log during communications.

This position reports to the Police Lieutenant and will serve as a dispatcher. This position requires a commitment to a 12-hour rotating shift schedule to provide 24/7 operational coverage. The schedule will alternate between day and night shifts, and employees will be required to work weekends and holidays as part of the normal rotation. We offer a structured rotation that provides regular breaks and consecutive days off to help balance the demands of the schedule.

This position may be subject to overtime and is considered non-exempt under the provisions of the Fair Labor Standards Act.

This vacancy is being announced as a classified position and is open to all qualified applicants and may be filled as a probationary or promotional appointment.

This vacancy may be filled from this recruitment as a Communications Officer 1, 2, or 3, depending on the level of experience of the selected applicant. Please refer to the Job Specifications tab located at the top of the LA Careers Current Job Opportunities page of the Civil Service website for specific information on salary ranges, minimum qualifications, and job concepts for each level.

• Communications Officer 1
• Communications Officer 2
• Communications Officer 3

• Entry Pay Rate/Level: $16.06/hourly / WS209 (CO1)
• Job Code: 171290
• SCS Position #: 174655
• MSU Position #: C99725

No Civil Service…