Patient Access Rep​/Medical Assistant- Primary Care Clinic- Lake Charles

Ochsner Health -  - Responsibilities:
Provide excellent customer service to all patients, guests, and family members;
Efficiently input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles and self-pay portions due;
Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments;
Prepares patient for exam, explaining any procedures before they are performed and answering the patients questions;
Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information