Catering & Conference Planning Manager

Overview

Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a water slide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry’s signature restaurants.

The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines.

We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity!

Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries.

We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry’s Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton’s – The Steakhouse, McCormick’s & Schmick’s and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony’s, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas.

The Catering & Conference Planning Manager is responsible for coordinating and executing all aspects of function planning necessary to ensure client satisfaction; this includes but is not limited to recreation arrangements, meeting set up, meal functions, room reservations and group billing. He/she is expected to exceed budgeted revenues while maintaining budgeted payroll and food and beverage expenses. The Conference Planning Manager is also responsible for acting as a liaison between client and operation departments to ensure a successful meeting and to generate repeat business.

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain a high standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Respond to guest complaints in a timely manner.
• Re-solicit past local accounts and generate new business.
• Oversee all department operations and employee performance to ensure client satisfaction.
• Meet and greet in-house guests upon arrival, review schedule of events.
• Introduce guests to appropriate staff members.
• Handle inquiry calls, outside sales calls and follow through to completion of function(s).
• Maintain pricing integrity and propose upscale menus for all groups.
• Know relevant policies – menu & pricing, food handling, lost and found, cancellation, service charge, guarantee payment, shipping/receiving, etc.
• Keep immediate supervisor fully…