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Duck Creek Onshore Production Lead — Incident & RCA Expert

Job in Lake Charles, Calcasieu Parish, Louisiana, 70601, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-07-04
Job specializations:
  • IT/Tech
    Database Administrator, Systems Administrator, Technical Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking a Technical Lead for Duck Creek Production Support. This role involves leading L2 and L3 application support for Duck Creek platforms focusing on Policy and Billing, ensuring stability and performance of critical insurance systems. You will coordinate with offshore teams, maintain documentation, and drive best practices for operational excellence. Candidates should have experience with Duck Creek, SQL, and a strong background in application support.
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