Security Officer LCMH

Description Of Position

Responds to, controls and oversees calls for assistance and alarms, taking action and intervening to mitigate situations, protecting people and property. Patrols, assesses and secures LCMHS properties and provides escorts and education to internal customers. Enforces criminal ordinances and LCMHS policies and works with law enforcement and other community partners. Carries and uses authorized security weapons.

Reports directly to the Security Manager.

• Responds to security emergencies: calls for service, in-progress emergencies, and alarms.
• Coordinates scheduled emergency drills.
• Takes action and intervenes per procedure and protocols to mitigate situations, reduce injury, and prevent property damage or loss.
• Engages in dynamic, potentially violent encounters, using empty‑hand control techniques, handcuffs and authorized security weapons according to policy.
• Investigates and reports incidents, and prepares written reports.
• Responds to behavioral health emergencies, de‑escalates, and executes hands‑on physical interventions under clinical direction.
• Patrols and conducts surveillance of LCMHS facilities and properties.
• Identifies, assesses and addresses threats and risks to ensure safety and security of people and property.
• Provides security escorts for patients, visitors and employees at LCMHS facilities and campuses.
• Controls access to LCMHS facilities and properties.
• Monitors critical building security systems such as cameras, alarms and access‑control systems.
• Maintains and operates equipment including radio, weapons, handcuffs, body‑worn cameras, emergency vehicles and personal equipment.
• Enforces criminal ordinances and LCMHS health system policies: detects and interdicts criminal activity, detains or arrests offenders per policy, partners with law enforcement, and enforces and issues citations for violations of administrative policies such as smoking, visiting, parking and regulations related to safety and security.
• Serves as a department liaison to internal partners, community partners and other customers: partners with internal customers to identify risk and safety concerns; provides security, personal safety, workplace violence prevention and other education to internal customers; provides assistance to patients, visitors and other customers; may participate in organizational regulatory and security committees; other duties as assigned; may be assigned to work varied hours and locations to meet LCMHS needs.
• Performs well in a fast‑paced environment under stressful conditions.

• Ability to read, write and speak in English.
• Ability to write effective reports and maintain written logs.
• Strong interpersonal skills.
• Ability to perform duties independently.
• Ability to follow complex instructions.
• Ability to confront and engage disagreeable and potentially violent people.
• Ability to make decisions and apply good judgement in uncertain situations.
• Knowledge of security operations and procedures.
• Basic computer competency.
• Ability to walk, stand or sit for extended periods.
• Ability to run or exert intense physical effort in moving or restraining others.
• Work inside and outside may be exposed to unfavorable weather conditions.
• Ability to qualify and maintain proficiency with security techniques, tools, equipment and weapons.
• All other tasks and duties as assigned.

• High school graduate or GED equivalent.
• Must be at least 18 years old, possess a valid driver’s license and a good driving record.
• Previous security, law enforcement or military experience preferred.
• Basic computer skills.
• IAHSS Certified Healthcare Security Officer (CHSO) or other professional certification valued.
• Strong quantitative, analytical and organizational skills.
• Strong communication skills, both oral and written.
• Emotional stability and maturity; adaptable to change; decisive with foresight; organizational and leadership ability; team‑oriented with strong interpersonal skills.

• Variety of physical activities, including moving within and outside hospital properties for long periods.
• Must respond quickly and effectively to emergency and non‑emergency situations.
• May be required to assist in controlling disorderly conduct or combative patients.
• Ability to walk, stand or sit for extended periods.
• Ability to run or exert intense physical effort in moving or restraining others.
• Work inside and outside may be exposed to unfavorable weather conditions.
• Must communicate accurately with visitors, employees, physicians, patients, peers and medical personnel.
• Acceptable hearing and vision; ability to differentiate the colors red, green and yellow.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.