Customer Service Specialist - Lake

Location:

Lake City, FL

Pay: $16.32/hr. | Non-Exempt

For over 50 years, Meridian Healthcare has been a trusted leader in mental health and substance use care across North Central Florida. Guided by our H.E.A.R.T. values-Hope, Empathy, Accountability, Resilience, and Teamwork-we are committed to transforming lives and strengthening communities.

As a Customer Service Specialist, you play a vital role in creating a welcoming, efficient experience for every client. You'll serve as the first point of contact-supporting clients in person and by phone while ensuring smooth daily operations within the center.

• Greet and assist clients, answering questions and directing them to appropriate services
• Provide administrative and clerical support (scheduling, correspondence, filing, mail, etc.)
• Manage financial tasks including co-pay collection, deposits, and petty cash
• Support departmental operations and contribute to overall program success

• Associate's degree (preferred) with clerical/reception or billing experience
• High School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred)
• Bilingual skills a plus
• Must type 27 WPM and pass required assessments

• Supportive, team-oriented culture
• 403(b) with up to 8% company match
• Tuition reimbursement & career growth opportunities
• Additional perks including EAP, discounts, and more

Join a team where your work truly matters-helping connect individuals to care and support every day.

Meridian is proud to be an Equal Opportunity Employer.
We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.