Universal Banker - Part Time

Overview

Ameris Bank is a purpose‑driven company dedicated to bringing financial peace of mind to communities. Whether a customer wants to grow a business, buy a home, or feel confident in retirement plans, Ameris Bank serves customers across the Southeast, Mid‑Atlantic, and nationwide through its extensive digital offerings and mobile app. The team values integrity, encourages ingenuity, and fosters a culture of inclusion and continuous improvement.

• Serve as both a Teller and Personal Banker to support customer and team needs.
• Conduct customer financial profiles, identify needs, and apply need‑based sales techniques to cross‑sell and up‑sell products.
• Open and service new and existing accounts, maintaining a working knowledge of banking products and promotions.
• Accountable for achievement of defined sales and service goals, and make recommendations to supervisors concerning budgetary needs and client experience improvements.
• Proactively communicate with current and prospective clients to educate, resolve issues, develop loyalty, and solicit feedback to improve bank performance.
• Work to understand root causes of customer service issues, identify and implement resolutions for more complex cases, and conduct onboarding activities for new clients.
• Perform accurate teller transactions, balance each day, verify cash totals, research cash discrepancies, and handle complex customer transactions.
• Scan daily proof work to the remote capture machine and provide backup support to other branches and employees as needed.
• Provide assistance, training, and mentorship to colleagues.
• Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty.

• Highly motivated team‑player capable of developing and maintaining collaborative relationships.
• Strong written and verbal communication skills.
• Intermediate PC proficiency and proficiency in Google Docs and Microsoft Office products.

• Minimum 1 year of customer service experience (required); cash handling or sales experience preferred.

• High school diploma or GED required.
• Bachelor’s degree preferred or equivalent education and related training or experience required.

• Medical, Dental and Vision Insurance (major portion of cost absorbed by Ameris Bank).
• Life Insurance provided at no additional cost to employees.
• Accidental Death & Dismemberment Coverage.
• Long‑Term Disability Coverage.
• Paid Sick and Vacation Leave.
• 11 Holidays.
• Volunteer/Service Day.
• Employee Stock Purchase Plan.
• 401(k) Retirement Plan (Ameris Bank matches 50% of first 8% of contributions).
• Flexible Spending Accounts, Health Savings Account, Health Reimbursement Arrangement, Supplemental Life & Other Insurance Plans, Identity Theft Protection, Pet Insurance, Legal Insurance, Employee Assistance Program, Employee Advocacy Program.
• Tickets at Work (entertainment discounts), AT&T Employee Discount, wellness discounts, employee referral incentive, education assistance.
• Banking advantages: free interest checking, free safe deposit box, free money orders, travelers’ checks and cashier’s checks, discount on mortgage origination fee, free online banking and unlimited online bill payment, employee banking perks.

Ameris Bank is an equal‑opportunity employer and protects veterans and individuals with disabilities. The employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.