Business Operations & Events Manager

Overview

Job Title: Business Operations & Events Manager

Location: Clayton State University, Clayton State University, Morrow, GA

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 294991

About Us:

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers an adaptable, collaborative environment that fosters professional and personal development. The university is committed to serving students and the community through broadening access to high-quality education and workforce development. Clayton State offers multiple certificates, Associate's, Bachelors, and Master;s Degree programs, enrolling over 5,500 students in campus and online courses.

The main campus sits on 214 acres in a lakeside setting near downtown Atlanta, and Clayton State has been named a Top Workplace in Atlanta by the Atlanta Journal-Constitution for six consecutive years and listed as a Great College to Work For by The Chronicle of Higher Education in 2017.

Job Summary: The Business Operations & Events Manager provides high-level administrative, financial, and operational support to senior leadership within the Business & Operations and Budget & Finance functions of the University. This position coordinates schedules, manages communications, supports budget and financial activities, maintains records, and leads administrative projects to ensure efficient daily operations. The ideal candidate is detail-oriented, highly organized, able to work independently, and capable of managing multiple priorities in a fast-paced higher education environment.

This role requires discretion, sound judgment, strong communication skills, and a working knowledge of university business processes.

• Executive & Administrative Support
  • Serve as primary administrative support to the AVP/Associate VP, managing calendars, scheduling meetings, and coordinating travel arrangements.
  • Draft, proofread, and prepare correspondence, reports, presentations, and internal communications.
  • Plan and coordinate meetings involving on- and off-campus stakeholders; prepare agendas, materials, and follow-up documentation.
  • Answer phones, manage email correspondence, and serve as a professional point of contact for faculty, staff, students, and Events and Venue Management.
• Budget & Financial Support
  • Assist with budget monitoring and accountability, including tracking expenditures and preparing detailed budget spreadsheets.
  • Process requisitions, payment requests, invoices, and purchase orders in accordance with university policies.
  • Reconcile assigned general ledger accounts and support quarterly and month-end financial reviews.
  • Assist leadership with financial reports, data collection, and special budget-related projects.
• Records Management & Process Improvement
  • Develop, maintain, and oversee physical and electronic records retention systems in compliance with university policies.
  • Coordinate document shredding and ensure proper handling of confidential materials.
  • Lead or support paperless initiatives and process improvement projects across departments.
  • Maintain organized shared drives, databases, and documentation systems.
• Events Operational & Project Support
  • Lead and support administrative projects such as disaster recovery planning, onboarding and offboarding checklists, and documentation of standard operating procedures.
  • Document equipment inventories, portals, and system access for departmental roles.
  • Coordinate internal forms, workflows, and testing within enterprise systems (e.g., Service Now, Qualtrics), specifically for Moves and Set Up department.
  • Support event and venue department, including scheduling walkthroughs, tracking agreements, and monitoring payments.
• Customer Service & Collaboration
  • Act as a liaison between leadership, departments, and external vendors to ensure effective communication and service delivery.
  • Provide responsive, professional customer service and proactively resolve administrative or operational issues.
  • Serve as backup support for other administrative staff as needed.
  • Perform other duties as assigned to support division goals.

• Required:
  
  Bachelors degree in a related field.
• Required:
  
  Five (5) years of progressively responsible administrative and/or budget-related experience.
• Required:
  
  Demonstrated experience supporting senior leadership.
• Required:
  
  Strong proficiency with Microsoft Office and shared calendar systems.

• Master;s degree in a related field.
• Experience in higher education or a complex public-sector environment.
• Familiarity with university systems such as Banner, People Soft, or similar ERP platforms.
• Experience supporting budget, finance, or operational units.
• Experience with project coordination, records management, or event support.

• Strong administrative and organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and work…