Senior Business Analyst, Process Management

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What

Where

Requisition Number: 48845 Job Location: Singapore, SGP Work Type: Office Working Employment Type: Permanent Posting

Start Date:

13/02/2026 Posting End Date: 27/02/2026

As part of the Client Lifecycle Management Transformation program which spans over 30+ countries supporting multiple functions, the Role of Senior Business Analyst (BA) will be to primarily support delivery of Process Automation deliveries, engage with stakeholders to understand as is process, suggest and implement automation solutions, convert requirements into ADO stories, engage T&I / vendor developers to ensure solution is built to requirement, and support automation projects and platform and functional migration efforts.

The objective of project squad team is to reengineer existing process by way of automation and accelerate all existing processes and workflows. This project deliverables would be in an Agile manner, hence principles of Agile ways of working are of utmost importance.

• To manage change by directly contributing to the business architecture, target operating model, and solution proposal as part of the CLMT programme. This role will need to work with project stream leads and SME’s as appropriate to ensure the right solution is being proposed, and that the business and technology teams are clear on the proposed business change scope.
• Understand processes, deep dive to evaluate automation opportunities and execute it.
• Create and maintain feature backlogs for delivery and deliver in close coordination with squad team.
• Work closely the Technology & Innovation Lead, Project Manager, Delivery Team, and other stakeholders as relevant
• Help identify key project risks and issues, as well as working with the appropriate stakeholders and forum and driving for closure and resolution
• Where required, assist in the running of the project working group, which comprises both Business and Technology aspects
• Prepare MVP delivery plan and schedule priorities
• Work closely with Client Management teams and other stakeholders to identify all analytics opportunities and get it executed with databox analytics team.
• Independently take lead in developing workflow solutions, apply standard UI/UX Design principles.
• Work on release plan and support delivery lead in conducting end-user trainings and communications.
• Design process flow-charts on bank available tools, prepare presentations on projects including conducting presentations.
• Collaborate with various stakeholders across functions and geographies to understand business requirements, seek clarifications on issues / feedback raised, solicit inputs, track deadlines and drive process

• Strategy: Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group's business strategy and model appropriate to the role.
• Business: Responsibilities related to the delivery of business and/or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates
• Processes: Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process.
• People & Talent: Reference all responsibilities related to people and talent matters, for example:
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
  • Employ, engage and retain high quality people, with succession planning for critical roles.
  • Responsibility to review team structure/capacity plans.
  • Set and…