Vice President, Cash Management

Major Areas of Responsibility

• Development and management of Cash Management Services, including Cash Management Online Banking, ACH, Remote Deposit Capture, Remit Plus, Smart Pay Express, lockbox services, fraud prevention products, and reciprocal deposit programs. Serve as senior escalation point for complex cash management relationships and implementations. Support commercial calling efforts through joint client meetings, account analysis, and pricing recommendations. Ensure consistent delivery of proactive and responsive customer service.
• Provide in‑person training and support for ACH and Remote Deposit customers. Complete annual audits to ensure business customers follow the procedures outlined in the agreements and are in compliance with all regulatory requirements.
• Create, maintain, and enhance policy, process and procedures and conduct required risk assessments, audits and disclosures to protect customer security and satisfy regulatory requirements.
• Oversee the online banking products for consumers and small business customers including bank‑to‑bank transfers, bill payment, mobile deposit, e‑Statements, real‑time payments, small business accounting and invoicing solutions, fraud detection, etc.
• Responsible for management of the Debit Card program, including instant issuance and in‑house card printing. Oversee card stock inventory for both internal issuance and vendor‑printed monthly expiring cards. Accountable for card product growth and financial performance. Analyze fraud trends and implement controls to mitigate losses. Oversee the cardholder dispute process and provide employee training.
• Manage the Bank’s ATMs. Work closely with vendors, management and regulatory authorities regarding ATMs. Make sure they are compliant, systems are updated, patches are applied and cash loads are sufficient. Train staff for balancing and replenishing cash loads.
• Work with the Federal Reserve Bank on ACH and Fedline Advantage services.
• Oversee the Bank credit card issuance program and merchant processing card program. Provide employee training and ongoing support to customers.
• Assist in the support of Bank software products and manage strategic alliances with various bank vendors.
• Work with Marketing in planning ads and content on related products for the webpage.
• Assist in analyzing, developing, and implementing new products and alternative delivery channels.
• Act as a member of the bank’s Management Team, lead the operations department, and collaborate with all areas of the bank as needed.
• Responsible for supervision and development of the Digital Banking Specialist(s), fostering a cohesive team, conducting annual reviews, and recommending salary adjustments.

• Bachelor’s degree in accounting, finance, business administration or related field is preferred.
• 5+ years of progressive experience in cash management, treasury services and/or commercial banking.
• Demonstrated leadership experience managing teams and cross‑functional initiatives.
• Experience with Jack Henry highly preferred.

• Ability to multi‑task, prioritize, meet deadlines and work in a fast‑paced environment.
• Strong aptitude for technology and technical troubleshooting skills.
• Proficient with Microsoft Office, including Outlook, Word and Excel.
• Excellent written, oral and interpersonal skills.
• Enjoy working in a group environment and respects the opinions of others.

Medical, Dental, Vision; bank‑paid life insurance, short‑term disability and long‑term disability; float time, vacation and sick time; 401(k); employee stock ownership plan. The annual salary range for this position is $90,300–$150,000 depending on qualifications.

Lake Elmo Bank is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. Accommodation is available on request for candidates taking part in all aspects of the selection process.

11465 39th St N, Lake Elmo, MN 55042