Fraud Investigator at Dahl Consulting Lake Elmo, MN

Fraud Investigator – Dahl Consulting, Lake Elmo, MN

Contract duration: 4 months | Worksite location:
Lake Elmo, MN (Hybrid) | Compensation: $28-30 per hour.

• Detect, prevent, and mitigate suspicious and fraudulent activities across customer accounts and payment channels
• Review and triage fraud alerts, including check fraud, deposit fraud, online account takeover, Zelle activity, and bill payment anomalies
• Investigate suspicious activity, analyze patterns, and determine appropriate actions to mitigate risk
• Ensure all processes align with regulatory and compliance standards, including Reg CC, Reg E, UCC 3 & 4, NACHA, BSA/AML, and FinCEN
• Collaborate with internal stakeholders to communicate complex issues clearly and effectively
• Deliver exceptional service and support in resolving fraud-related inquiries
• Escalate or independently resolve fraud cases using sound judgment and adherence to policy
• Maintain accurate documentation and prepare electronic and physical evidence following judicial standards
• Prioritize workload, follow procedural guidelines, and execute timely case resolutions
• Participate in cross-functional efforts to enhance fraud prevention and response protocols

• High school diploma or GED and a minimum of 3 years of relevant fraud investigation experience
• Strong working knowledge of fraud regulations and industry rules (Reg CC, Reg E, UCC 3 & 4, NACHA, BSA/AML, FinCEN)
• Effective investigative, analytical, and problem‑solving skills with sound judgment
• Strong communication skills, with the ability to write clear and factual SARs (Suspicious Activity Reports)
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Access
• Ability to work independently, manage competing priorities, and deliver results in a fast‑paced environment
• Customer‑focused mindset with a professional approach to internal and external communication
• Experience collaborating across departments and presenting findings or recommendations to various audiences

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.