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Help Desk Pro: M365, Azure & SharePoint
Job in
Lake Elmo, Washington County, Minnesota, 55042, USA
Listed on 2026-07-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Bibliotheca in Minnesota seeks a customer-oriented Help Desk Analyst to provide internal IT support for employees, handling hardware, software, and network issues with Microsoft 365, Azure, and SharePoint.
Responsibilities include first-line support via phone/email/chat and ticketing, user provisioning in Azure, troubleshooting, and documenting solutions in Fresh service. Occasional training and knowledge-base updates are part of the role.
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