Service Writer
Listed on 2026-02-18
-
Automotive
Automotive Management
Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Paid time off
Join the West Coast Rovers Team!
West Coast Rovers is actively seeking exceptional talent in the automotive service and repair industry to join our team.
West Coast Rovers is looking for a service advisor who values teamwork and thrives in a supportive environment. We have a busy shop and focus on customer service and producing positive results for our clients. We have hundreds of 5-star reviews, we don’t - and don’t need to- upsell to meet our financial goals.
West Coast Rovers is the leading independent Land Rover repair facility in South Orange County. Our 7,800 square foot facility in Lake Forest is equipped with the latest technology and equipment. We are the Land Rover dealer alternative for all of a Rover’s repair and service needs.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, schedule jobs for our mechanics, parts inventory and procurement, and managing required documentation.
Responsibilities- Work with our team of automotive service professionals to ensure a high level of customer satisfaction while maintaining profitability
- Ensure repairs and maintenance tasks are completed in a timely manner
- Be laser focused on customer service
- Manage the flow of service department paperwork, including invoices, repair orders, and maintenance records
- High school diploma or GED required bachelor’s degree preferred
- Valid state-issued driver’s license and clean driving record are required
- At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
- Closed on weekends
- Observance of all major holidays
- Performance-based incentives
- 401(k) matching
- Paid time off
- Access to cutting-edge tools, including O.E. scan tools and programming capabilities
At West Coast Rovers, we treat our clients with respect, honesty, and fairness. Proudly serving Orange County’s Land Rover owners since 2001.
We look forward to welcoming you to our team!
Job Types: Full-time
Pay:
From $60,000 and up based on experience
Work Location:
In person
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