Operations Manager​/Technical Lead

Overview

Position Summary We are seeking an Integration Manager / Technical Lead to own field execution quality, technical standards, and job readiness across our commercial AV and low-voltage projects. This is a hands-on role and requires frequent site visits and coordination with sub-contractors. You will work closely with ownership and Project Managers to ensure work in the field is completed correctly, efficiently, and consistently.

This role does not own project scheduling or sales.

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Parental leave
• Training & development

In-Person — Lake Forest, CA

Full-Time, Hourly + Bonus

• Enforce installation and quality standards across all field work
• Serve as technical escalation point for technicians and subcontractors
• Provide design and engineering support as needed for install execution
• Verify job readiness (materials, drawings, scope, site conditions)
• Oversee warehouse staging, material accuracy, and returns
• Track daily field completions and open punch list items
• Own closeout documentation, as-builts, labeling, and system acceptance
• Support commissioning and final system verification
• Identify field issues impacting margin and escalate appropriately

• Project scheduling or customer scheduling communication
• Estimating or sales
• Hiring or firing subcontractors
• Approving change orders or receivables

• Commercial AV or low-voltage integration experience
• Hands-on installation and troubleshooting background
• Working knowledge of:
• QSYS, Biamp, Extron (minor DSP edits)
• Commercial networking (Netgear or equivalent)
• Structured cabling systems
• Ability to work in the field when required

• Bluebeam experience required
• AutoCAD, Vectorworks, or Visio experience preferred

• Basic DSP programming and minor edits only
• Full programming handled by in-house programmers

• On-time project completion
• Reduction in punch list items and rework
• Install efficiency vs estimate
• Margin protection from field execution issues
• Consistent and timely project closeouts

• Builder and self-starter
• Process-oriented and detail-focused
• Comfortable enforcing standards and documentation
• Strong communicator with PMs and leadership
• Calm under pressure

• Hourly pay plus performance-based bonus
• Company phone provided, Mileage reimbursement.
• Opportunity for growth and increased responsibility

• Combination of field, warehouse, and office work
• Regular interaction with technicians, subcontractors, PMs, and ownership

We are an equal opportunity employer and value diversity at all levels of the organization.