DevOps Support Engineer

Responsibilities

• Coordinate with other time zone/offshore team
• Interact with users regarding their problem
• Support ticket solutions and handling
• Understand new products/tools being introduced to support them
• Azure Dev Ops CI/CD and administration

• 5-7 years of experience in Azure Dev Ops Services
• Hands-on experience with:
  • Repos (Git), pipelines, permissions/security, boards/backlogs, and artifacts/feeds
  • Troubleshooting builds and releases for engineering teams
• 3-5 years of experience in Scripting and Automation
• Proficiency in Power Shell or Bash to:
  • Automate routine support and maintenance tasks
  • Collect diagnostics and interact with Azure Dev Ops or cloud resources
• 3-5 years of experience in .NET / C# and Build Troubleshooting
• Ability to:
  • Build and debug C#/.NET solutions
  • Read and interpret build logs, dependency issues, and common failures
  • Work with MSBuild-based pipelines
• 2-3 years of experience in Cloud and Infrastructure Basics
• Experience with at least one major cloud platform (Azure preferred, AWS, GCP, VMware, or similar)
• Familiarity with:
  • Provisioning and managing virtual machines
  • Core concepts of Infrastructure as Code (e.g., Terraform, Ansible, Packer, or similar tools)

Note:

this role is not able to offer visa transfer or sponsorship now or in the future