Business Systems Projects Lead - Temporary; Newton

You will be responsible for evaluating and enhancing existing business processes, systems, and technologies. You will work collaboratively with cross‑functional teams to investigate gaps, gather project or user request requirements, and recommend or implement solutions that drive process improvements and streamline operations. This position will work closely with business users to understand their business problems and translate that knowledge into technical solutions.

• Process Analysis:
  Assess current business processes and workflows to identify opportunities for optimization and efficiency gains.
• System Evaluation:
  Evaluate the effectiveness of existing systems in supporting business operations and recommend enhancements or replacements as needed.
• Requirements Gathering:
  Collaborate with stakeholders to gather and document business requirements related to process improvements and system enhancements.
• System Integration:
  Identify opportunities for system integration to improve data flow and reduce manual data entry. Support workflow automation through pipelines, formula fields, and basic integrations.
• Data Analysis:
  Analyze data and reports to identify trends, anomalies, and areas for improvement in business processes. Build dashboards to assist users with key performance indicators.
• Solution Design:
  Develop solutions, including process changes, system configurations, or new technology implementations, to address identified issues. Contribute to documentation and user guides to support adoption and proper system usage.
• Flexibility and continuous learning:
  Demonstrate flexibility to work with different software tools based on business needs and remain open to learning new technologies.

• Bachelor’s degree in computer science, information technology, business analysis, or an equivalent combination of education and experience.
• Minimum of 6 years’ experience in analyzing and documenting complex business processes, including at least 2 years in an IT advisory and/or supervisory role.

• Project Management or other designation relating to the application of IT in business operation and change management would be an asset.
• Advanced user of Microsoft products, including but not limited to SharePoint, Power BI, and Power Automate tools.
• Experience with Quickbase software or another low‑code software is preferred.
• Demonstrated knowledge of business analysis, process mapping, requirement gathering, project analysis, and reporting.
• Experience in troubleshooting in a user support setting is a definite advantage.
• Excellent customer relationship management skills, including the ability to manage a diverse customer base.
• Ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies and procedures.
• Excellent verbal and written communication skills.
• Ability to build and maintain rapport with all levels of the organization.
• Familiarity with business process modeling and analysis tools, knowledge of system integration principles and practices.

• Affiliation: M&P
• Job role:
  
  ME
• Job grade: 43
• Job location:
  
  Surrey (in‑office)
• Annual salary: $89K - $105K
• Temporary – 18 months

Powertech Labs is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at Powertech Labs.