Inside Sales Associate - Lake Forest, CA

Overview

Walters Wholesale Electric, an affiliate of USESI, is looking for a motivated and enthusiastic Inside Sales Associate to join our team. This position will be located in our Lake Forest, CA location.

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
• Onsite work required.

At Walters, we believe that our benefits should make a difference—to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Health insurance (medical/dental/vision)
• Tele Medicine
• Company Paid Life Insurance & AD&D insurance
• 401(k) Retirement Plan with company contribution
• Paid Holidays
• Personal Leave Time (vacation and sick leave)
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of voluntary benefits including identity theft
• Product discounts

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at

22552 Shannon Circle, Lake Forest, California 92630, United States