Key Account Coordinator

Job Title:

Key Account Coordinator

Location:

Foothill Ranch, CA, USA, 92610

Posting

Start Date:

6/9/26

The Key Account Coordinator supports the sales team by serving as a single point of contact for key accounts, coordinating daily business activities, and reporting performance within the district.

• Provide centralized support to district representatives for reservations and opportunities.
• Manage assigned key customers, including regional and multi‑regional accounts not handled by central services.
• Source fleet within the district/region to fulfill orders and handle escalations with DM/RVP/RFM.
• Answer customer inquiries and resolve issues promptly.
• Schedule equipment delivery and pickup.
• Generate additional sales revenue through excellent customer service on existing orders, finalizing inbound inquiries and outbound telemarketing.
• Provide expert advice on equipment selection, operation, and maintenance.
• Generate, process, analyze, and review daily business reports.

• Professional working experience preferred.
• Valid driver’s license.
• Bachelor’s degree preferred.
• Work out of a separate office within the branch; position not at counter or remote.
• Participate in sales meetings, district management meetings, and Salesforce (SFDC).
• Use Service Cloud for communication with other district Key Account Coordinators.
• District cost‑center allocation for supported branches.
• Solid computer skills; knowledge of MS Office preferred.

• Excellent verbal communication with customers.
• Adaptability in unfamiliar environments.
• Customer‑service focus.
• Attention to detail.
• Ability to multi‑task in a fast‑paced environment.

Pay Range: $65,000 – $70,000 Base + Quarterly Profit Share

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual health visits
• 24‑hour nurse line
• Healthy pregnancy program
• Tobacco cessation program
• Weight loss program
• 401(k) plan with company match
• Employee Stock Purchase Program
• Paid time off (holidays, vacations, sick days)
• Paid parental leave
• Military leave & support for National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption assistance reimbursement program
• Tuition reimbursement program
• Auto & home insurance discounts
• Company‑paid life insurance
• Supplemental life insurance
• Accidental death & dismemberment insurance
• Company‑paid disability insurance
• Supplemental disability insurance
• Group legal plan
• Critical illness insurance
• Accident insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non‑merit factors.