Manager, Talent Acquisition Operational Excellence & Vendor Management

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value‑added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose‑driven culture, the Company reported 2025 revenue of $17.9 billion.

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Compensation

The anticipated base pay compensation range for this position is $ – $. This role is eligible for an incentive target of up to 15 %, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

As Manager, Talent Acquisition Operational Excellence & Vendor Management, you will be responsible for the strategy, governance, and operational excellence of Talent Acquisition's (TA) external labor and vendor ecosystem. You will lead the management and optimization of contingent workforce programs, including oversight of the Managed Service Provider (MSP), vendor performance, service delivery, compliance, and workforce planning alignment. You will serve as a key liaison between Talent Acquisition, Procurement, HR, Finance, Legal, and business leaders to ensure contingent labor solutions deliver high‑quality talent, mitigate organizational risk, and support evolving business needs.

The role drives accountability for all TA Vendors through KPI management, business reviews, contract oversight, and continuous improvement initiatives while ensuring a value‑driven TA partner portfolio that ensures seamless hiring manager, candidate, and recruiter experience. You will report to the Director, TA Operational Excellence and be located at the Lake Forest, IL office (hybrid 2 days per week).

• Develop and execute vendor management strategies for assigned supplier portfolios, including supplier selection support, relationship management, performance governance, and continuous improvement initiatives that align with business objectives.
• Design, implement, and continuously improve contingent workforce vendor programs and governance practices to optimize supplier performance, service delivery, cost effectiveness, compliance, and alignment with business needs.
• Lead supplier performance management activities by establishing key performance indicators,…