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Customer Service Representative
Job in
Lake Forest, Lake County, Illinois, 60045, USA
Listed on 2026-07-14
Listing for:
Novolex
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Manage customer orders, ensuring accurate and timely processing in line with company policies;
Review orders for lead-time, inventory management to ensure product availability;
Act as a liaison between the customer and other functional teams when there are discrepancies or issues with product requirements or capabilities;
Represent the voice of the customer daily for the Sales and Marketing team;
Gather and report data on key account relationships, offering insights on customer satisfaction and evolving requirements to the Sales and Marketing teams
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