More jobs:
Customer Service Representative
Job in
Lake Forest, Lake County, Illinois, 60045, USA
Listed on 2026-07-14
Listing for:
Novolex
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Manage customer orders, ensuring accurate and timely processing in line with company policies;
Review orders for lead-time, product availability, and adherence to order policies;
Act as a liaison between the customer and other functional teams when there are discrepancies or issues with product requirements or capabilities;
Represent the voice of the customer daily for the Sales and Marketing team;
Develop and maintain strong relationships with assigned accounts to enhance service levels and provide Novolex with a competitive edge in the marketplace
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