Service Desk Specialist: Support & Print Expert
Job in
Lake Forest, Lake County, Illinois, 60045, USA
Listed on 2026-07-14
Listing for:
Impact Networking, LLC.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Impact Networking, LLC. is seeking a Service Desk Analyst to act as a primary point of contact for customer support, handling messages via phone and email, documenting issues in the ticketing system, and coordinating dispatch.
The role involves basic to intermediate print support and exposure to more complex cases as experience allows. Based in our Unified Support Operations center, this position emphasizes customer-first service, clear communication, and collaboration with field teams to
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