AFCO Portfolio Management Specialist
Job in
Lake Forest, Lake County, Illinois, 60045, USA
Listing for:
Truist Financial
Full Time
position
Listed on 2026-02-16
Job specializations:
-
Finance & Banking
Financial Analyst
-
Insurance
Financial Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Overview
Company: Truist Financial
Location: Lake Forest, IL
Employment Type: Full Time
Date Posted: 02/04/2026
Job Categories: Banking, Finance/Economics, Information Technology
Job Description
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you ll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Please review the following job description:JOB SUMMARY
Provide excellent customer service to our agents and insureds. Facilitate the collection of return premium and balances due from insureds, agents and insurance companies through verbal and written correspondence with all applicable parties to the loan transaction. Work closely with management to ensure collection problems are identified and resolved to minimize delinquencies and loan loss.
ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Research, analyze and evaluate reports and other information to manage assigned portfolio.Communicate with insurance agents, brokers and insurance carriers regarding the status of transactions within their portfolio.Communicate with insureds regarding the status of their loans to attempt to prevent policies from canceling.Work with insureds on NSF/returned payments to avoid cancellations.Approve the holding of issuing a Notice of Cancellation, within authority, by analyzing and evaluating the reduction in the collateral value relative to the credit taking into consideration the history with the insured and agent.Follow up, based on size and age of the account, with general agents and insurance companies to secure return premium numbers and the anticipated date the return premium will be sent.Analyze and determine any collateral shortages and determine next course of action.Collect any balances due from the appropriate party based on analysis of why there is a shortage. Recommend sending loans to outside collection agency as appropriate/approved. Process monthly write-offs of loans to send to OSC.Within authority limitations, make decision to waive late fees based on account review and analysis.Recommend and communicate payment options, within authority limit, to reduce costs and maximize fee income.Post return premium checks to the applicable loans.Complete loan adjustment requests to correct payments posted to incorrect loans.Recognize the warning signs of agency fraud/non-compliance and ensure that management is notified of these instances for further investigation and/or action for possible filing of Unobserved Financial Observations (UFO). Assist in the completion of agents portfolio audit.Assess and post insureds post maturity interest to insureds loans with credit balances.Be online and available in the companys customer service ACD phone queue.Daily review of all return premiums posted to their portfolio.Handle returned mail of final demand letters to insureds and cancellation notices to insureds and intermediaries/carriers.Daily review/analysis of portfolio over payments/odd payments.Contact insureds and/or agents for the prevention of loan cancellations.QUALIFICATIONS
Required Qualifications:
High School diploma or equivalent education and related trainingTwo years of premium finance experience, preferably in operations, collections or related discipline of in the property and casualty insurance industryAbility to work independentlyExcellent written and verbal communication skillsExcellent organization and analytical skillsDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsAbility to travel, occasionally overnightPreferred Qualifications:
Associate or bachelors degree or completion of a technical school in a related subject.Th…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
