Technical Coordinator Imaging CT Evenings

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Ready to join our quest for better?

This is a full‑time position at 40 hours a week located at Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital. The schedule is Monday to Friday, 2:30 pm to 11 pm. Backup call rotation and holiday rotation are required.

The Technical Coordinator Imaging reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the Radiology Manager and in collaboration with the Medical Director of the section, the Technical Coordinator Imaging has the responsibility and accountability for ensuring the technical competence of the staff and for the development and implementation of all clinical protocols. This position facilitates the operational activities related to quality patient care and overall department function.

In addition to performing all of the duties of the staff radiographer, the Technical Coordinator Imaging assumes a lead role in daily operations, equipment performance and takes on responsibilities as assigned by the Manager.

• Essential Functions
  • Designs and coordinates orientation programs for the technical and assistant personnel.
  • Trains technical staff in applying clinical protocols and techniques.
  • Develops training programs to apply evolving radiology techniques.
  • Provides and coordinates technical in‑service education programs to develop staff technically, educationally and professionally.
  • Provides technical assessment of job performance for employee performance appraisals.
  • Assists in the development of departmental and institutional policies and procedures in relation to technical standards and compliance.
  • Coordinates and communicates equipment service and preventative maintenance schedule/QM program. Collaborates with physicists to determine corrective action if needed.
  • Participates in monthly staff meetings.
  • Participates in new product review and evaluation.
  • Performs other duties as they arise.
  • Maintains clinical status and staffs the unit if or when needed.
• Leadership/Personal Development
  • Functions as the technical “subject matter expert” for the section.
  • Maintains current knowledge of all radiology imaging and patient care equipment in the section based on industry standards, regulatory requirements and manufacturer recommendations.
  • Monitors equipment log related to service and preventative maintenance to ensure compliance with required service and maintenance schedules.
  • Reports incidences of equipment failure, irregularities in equipment performance and equipment items in disrepair to the manager.
  • Facilitates service calls to the proper repair company for correction of the incident.
  • Maintains communication with all radiologists to assure quality of service.
  • Trains technical staff in applying clinical protocols and keeps them abreast of evolving techniques.
  • Collaborates with the manager and medical director to develop technical assessments of job performance for employee performance appraisals, utilizing objective, measurable criteria.
  • Demonstrates effective communication and interpersonal skills.
• Quality
  • Actively participates in the departmental Quality Improvement Plan.
  • Oversees technical quality standards.
  • Participates in formal and informal process improvement and problem solving to enhance the quality of service to customers.
  • Collects data to support the measurement and tracking components of quality management.

• Graduate of an accredited school/college of…