Sr Specialist, Measurement & Platforms

Location: LAKE FOREST, IL, US,

Work Location Type: Hybrid

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models.

In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,  offers customers access to more than 14 million products, and  offers more than 24 million products. For more information, visit

The anticipated base pay compensation range for this position is $95,000.00 to $.

With benefits starting on day one, our programs provide choice and flexibility to meet team members’ individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

The OST Training and Communications team delivers role-specific learning experiences to more than 7,600 team members and leaders across Grainger’s Fulfillment Network, building the capabilities required for operational excellence and workforce readiness at scale.

The Sr Specialist, Measurement & Platforms serves as the owner of learning effectiveness measurement and learning technology enablement for the Fulfillment Network. This role ensures training investments are measurable, data-informed, and supported by platforms and processes that scale efficiently. The Sr Specialist translates learning and business needs into clear measurement strategies, actionable insights, and fit-for-purpose technology solutions, enabling leaders to make informed decisions about training design, delivery, and continuous improvement.

• Owns and executes the OST learning measurement strategy, including evaluation planning, data collection, analysis, and insight generation across training programs.
• Defines and maintains standard success measures, metrics, and evaluation approaches to assess learning effectiveness beyond completions.
• Builds and sustains feedback loops (learner, leader, and operational signals) to inform continuous improvement and prioritization.
• Prepares and presents learning insights for operational and leadership reviews, translating data into clear implications and recommendations.
• Benchmarks external best practices and emerging trends in learning measurement, assessing applicability for operations at Grainger.

• Consults with stakeholders to understand reporting needs and translates requirements into scalable, repeatable reporting solutions.
• Owns reporting processes across learning and communications platforms and supporting systems, ensuring data accuracy,…