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Service Delivery Analyst III - CMDB Administrator

Job in Lake Forest, Lake County, Illinois, 60045, USA
Listing for: Trustmark Insurance
Full Time position
Listed on 2026-06-01
Job specializations:
  • IT/Tech
    IT Consultant, Systems Administrator, IT Business Analyst, IT Support
Job Description & How to Apply Below
The CMDB Administrator is responsible for managing and maintaining the Configuration Management Database (CMDB) in Service Now which includes HAM, SAM and Certificate Management to ensure accuracy, integrity, and reliability of configuration data. This role supports IT Service Management (ITSM) processes such as Incident, Problem, Change, and Asset Management, and plays a critical part in enabling visibility and control across IT infrastructure and services.
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