Solutions Engineer; Robotic Process Automation RPA

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.

For more information, visit

Work Location Type: Hybrid (2–3 days per week, Lake Forest, IL; downtown Chicago, IL; or Janesville, WI)

Req Number: 331822

The Solutions Engineer (RPA) designs, develops, tests, implements, and supports automation solutions that improve business processes across multiple systems and applications. The role partners with business stakeholders to understand automation opportunities, translate requirements into scalable solution designs, and deliver robotic process automation, low-code applications, and orchestrated workflows. The position applies working knowledge of automation platforms, scripting concepts, artificial intelligence-enabled tools, and control room operations to improve process efficiency, reliability, and user experience.

The role contributes to automation standards, reusable components, and delivery practices under general guidance to support scalable and maintainable solutions. This position works hybrid 2-3 days per week from one of the following offices:
Lake Forest, IL, downtown Chicago, IL, or Janesville WI.

• Partner with business stakeholders to identify, clarify, and prioritize automation opportunities by assessing business processes, expected outcomes, system dependencies, and operational needs.
• Define technical, operational, and user requirements and translate them into practical automation solution designs, reusable components, workflows, and documentation aligned to business requirements.
• Design, develop, test, implement, and document automation solutions, including robotic process automation bots, low-code applications, and orchestrated workflows that interact with multiple systems and applications.
• Apply robotic process automation, low-code, AI‑enabled workflow, machine learning, and agent-based automation concepts to simplify processes, improve efficiency, and support scalable business operations.
• Deliver automation solutions through development, testing, deployment, stabilization, and optimization activities while addressing performance, reliability, maintainability, and operational stability requirements.
• Apply and contribute to automation standards, frameworks, governance practices, and reusable development approaches to support scalable, maintainable, and consistent automation delivery.
• Use AI‑assisted development tools to support solution design, code development, testing, documentation, and continuous improvement of automation delivery processes.
• Monitor and support automation scheduling and control room operations, including performance tracking, issue troubleshooting, schedule coordination, stakeholder communication, and production support.

• Bachelor's Degree or equivalent experience in Computer Science, Engineering, Information Systems, or related field.
• 2+ years in automation development, application development, or related technical field.
• Experience designing and implementing automation solutions across multiple systems or business processes.
• Knowledge of robotic process automation platforms, low-code platforms, workflow automation tools, and related development practices, including Microsoft Power Platform, Blue Prism, Alteryx, or comparable technologies.
• Experience using programming, scripting, data, or application development languages and tools such as SQL, Python, .NET, Java, or equivalent technologies to build or support automation solutions.
• Experience analyzing business processes, documenting requirements, translating stakeholder needs into technical designs, and developing solutions that improve process efficiency, reliability, and user experience.
• Knowledge of automation lifecycle practices, including solution design,…