M365 Solution Engineer CoPilot

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive.

Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

The Solution Engineer – Microsoft Copilot, M365 Security & Governance is responsible for leading the technical strategy, administration, governance, and adoption roadmap for Microsoft Copilot capabilities across the enterprise. This role focuses on ensuring Copilot is deployed, managed, secured, and continuously optimized across Microsoft 365, Microsoft Purview, Microsoft Defender, Microsoft Security Copilot, Git Hub Copilot, Copilot Studio, and related AI-enabled productivity, security, and development platforms.

This position serves as the technical owner and strategic advisor for enterprise Copilot enablement. The Solution Engineer will partner with Security, Compliance, Infrastructure, Collaboration, Application Development, Legal, Risk, and business stakeholders to define standards, manage controls, evaluate new capabilities, and ensure responsible AI usage across the Microsoft ecosystem. The role requires deep understanding of Microsoft 365 administration, identity and access management, data protection, information governance, security operations, and modern AI-powered productivity platforms.

Responsible for leading the technical requirements, gathering, and design sessions with stakeholders as it relates to infrastructure service systems (cloud and/or on-premises). Translates service and product vision to the MSP team, disseminating knowledge, technical requirements, and design documentation. Identifies and evaluates project constraints and risks. Researches and monitors new technologies, frameworks, and tools that would improve process and optimize technological capabilities to meet business needs.

Drives MSP to scopes, designs, and presents Proof of Concepts that have potential, analyzing for technical feasibility and implementation risks. Ensures solutions are in alignment to existing enterprise architecture framework and business standards. Serves as a technical resource for design implementations across teams. Creates solution designs based on conceptual design and stated business requirements. Identifies and evaluates new technologies for implementation.

Participates in service design meetings and analyzes user needs to determine technical requirements. Ensures solutions align to business and IT strategies. Participates in defining roadmaps for one or more infrastructure technical services. Maintains service life cycle management which consists of change, operational readiness, and new and deprecating technical features.

Key Accountabilities:

Collaborate with leadership to define technical roadmaps and strategies.

Drive innovation and explore new technologies to improve existing solutions.

Lead the design of complex infrastructure service solutions.

Approves specifications and sets standards.

Collaborates with cross functional teams on the design implementation of infrastructure service solutions.

Understands and solves business problems and provide alternative solutions.

Collaborates with user to incorporate feedback and influence the application/product design.

Minimum Requirements:

Bachelor’s Degree and/or 6 – 8 years of related experience.

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):$ - $ per year

The final salary offer will be determined based on…