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Help Desk Manager – AI-Driven Service Leader; Hybrid

Job in Lake Forest, Lake County, Illinois, 60045, USA
Listing for: Consumers Credit Union
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 78200 - 125114 USD Yearly USD 78200.00 125114.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Manager – AI-Driven Service Leader (Hybrid)

Consumers Credit Union is seeking a Help Desk Manager to lead a high-performing Service Desk and drive delivery of outstanding technology services across the organization. The role requires strong leadership, a service-oriented mindset, and expertise in optimizing operations with automation and AI.

Based in Lake Forest, IL, the position is hybrid with 4 days/week onsite and occasional travel to other CCU locations.

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