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Director, AI-Driven CX Research & Adoption
Job in
Lake Forest, Lake County, Illinois, 60045, USA
Listed on 2026-08-29
Listing for:
Pfizer
Full Time
position Listed on 2026-08-29
Job specializations:
-
Research/Development
AI Business & Operations, Data Scientist
Job Description & How to Apply Below
Pfizer seeks a Director, CX Research to own the evidence behind Pfizer's AI experience and build a research team that supports AI-driven internal platforms.
The role combines hands-on research with leadership, shaping telemetry, qualitative and quantitative methods, and ethical AI practices for 80,000 colleagues. Based in the United States with potential relocation and a focus on improving the entire colleague journey.
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